Frequently Asked Questions
See some of the most frequently asked questions below to see if we have your answer.
What is the Cost of Shipping, and Why?
Flat rate shipping is free for anywhere inside the United Kingdom and is available for any shipment.
Shipping times may vary, with some customers receiving their parcels on the usual delivery time of 2-3 days, while others may take 4-6 days, depending on circumstances (such as the availability of drivers).
Do You Ship Internationally?
Due to COVID-19 we are NOT currently shipping overseas (Europe, USA, etc.)
What Is Your Refunds Policy?
All orders with Sumo Supplements are Covered by our “Iron-Clad” 30-Days Satisfaction Guarantee. All unopened bottles are eligible for a return within 30 days. To get started with your return, visit our contact page to reach out.
When Will My Order Ship?
Due to the closure of many brick-and-mortar stores in 2020, fulfillment centers and shipping carriers are busier than usual.
Please allow 1-2 business days for your order to process and ship, and the full estimated delivery window for receipt. Thank you for your patience and understanding.